The Knowledge Center assists customers with usage of DSS-managed industrial/personnel security-related systems/applications Industrial Security Facilities Database (ISFD), National Industrial Security Program (NISP) Central Access Information Security System (NCAISS), Office of Designated Approving Authority (ODAA) Business Management System (OBMS), (system access inquiries only) and Security Training, Education and Professionalization Portal (STEPP). The Knowledge Center also provides Electronic Questionnaires for Investigations Processing (e-QIP) user support (for Industry e-QIP initiated via Personnel Security Management Office for Industry (PSMO-I)) and responds to inquiries regarding personnel or facility security clearances.
The Knowledge Center is closed on weekends and all federal holidays.
When calling (888) 282-7682, customers will hear the following menu options:
OCIO - Knowledge Center
27130 Telegraph Road
Quantico, Virginia 22134