HomeAbout UsNews

About Us

News

Jan. 23, 2019

DSS Knowledge Center PCL inquiries closure

The DSS Knowledge Center, Personnel Security (PCL) inquiries option #2, to include e-QIP authentication resets, will be closed on Friday, January 25, 2019, and will resume normal business hours on Monday, January 28, 2019.

Jan. 7, 2019

DISS provisioning now open to all facilities

The Vetting Risk Operations Center (VROC) is now provisioning users for any facilities that have not yet been provisioned. Please carefully read and follow the Defense Information System for Security (DISS) JVS Provisioning Instructions. Once you have obtained access to the system, please refer to DISS Tips and Tricks.

Jan. 7, 2019

Reposting of "Implementation of Interim Backlog Mitigation Measures for Entities Cleared by DoD under the National Industrial Security Program" due to an incorrect email in original posting

Oct. 24, 2018 -

In early June 2018, the Director of National Intelligence, in his capacity as the Security Executive Agent, and the Director of the Office of Personnel Management, in his capacity as the Suitability & Credentialing Executive Agent (Executive Agents), jointly issued a memorandum directing the implementation of interim measures intended to mitigate the existing backlog of personnel security investigations at the National Background Investigations Bureau (NBIB). These measures include the deferment of reinvestigations when screening results are favorable and mitigation activities are in place, as directed.

In accordance with the guidance and direction received from the Executive Agents, Defense Security Service (DSS) will adopt procedures to defer the submission of Tier 3 Reinvestigations (T3Rs) and Tier 5 Reinvestigations (T5Rs) for entities cleared under the National Industrial Security Program. Facility Security Officers should continue to submit completed Standard Form 86 and the reinvestigation request, six years from the date of last investigation for the T5Rs and 10 years from the date of the last reinvestigation for the T3Rs. New reinvestigation requests will be screened by DSS using a risk management approach that permits deferment of reinvestigations according to policy. If the determination is made to defer reinvestigations, individuals will be immediately enrolled into the DoD Continuous Evaluation (CE)/Continuous Vetting (CV) capabilities, as required.

The Executive Agents have directed all Federal departments and agencies to reciprocally accept the prior favorable adjudication for deferred reinvestigations that are out of scope (overdue). Existing eligibility remains valid until the individual is removed from CE, no longer has any DoD affiliation, or has their eligibility revoked or suspended.

The Office of the Under Secretary of Defense for Intelligence signed a memorandum on December 7, 2016, reminding DoD Components that personnel security clearances do not expire. Individuals with current eligibility in the Joint Personnel Adjudication System (JPAS), or its successor, should not be denied access based on an out-of-scope investigation. That memorandum is provided here for ease of reference. If you encounter any challenges with this process, please email dss.ncr.dss-isfo.mbx.psmo-i@mail.mil for assistance.

These procedures will remain in effect until further notice.

More information is available in the linked frequently asked questions.

Jan. 3, 2019

Knowledge Center open for business

The DSS Knowledge Center is operating under normal hours and is not affected by the partial government shutdown. We look forward to assisting you with your e-QIP pin resets/lockouts and Personnel Security inquiries. Please call the Knowledge Center at 1-888-282-7682, Option #2, available Monday through Friday, 8 a.m.-5 p.m. ET, excluding federal holidays.

Jan. 3, 2019

Filling in the 'Prime Contract Number' field in JPAS when submitting personnel security clearance investigations

Beginning February 1, 2019, DSS may reject investigation submissions that don't include the prime contract number, as shown on the associated industry guidance.  The prime contract number is a required field in the Joint Personnel Adjudication System for personnel security clearance investigations. Please contact the VROC Knowledge Center for questions (888) 282-7682, select option #2.

Dec. 21, 2018

Inoperable Search engine

As noted before the DSS.mil website underwent a major overhaul. We're excited about the new site, but with change comes growing pains. We are aware that the Search engine is returning 404 errors, and we ask for your patience as we work through the issue. In the meantime, we hope you'll explore the site, update your bookmarks and accept our apologies for any inconveniences this may cause.

Dec. 20, 2018

DSS.mil gets new look, overhaul

Effective today, the DSS.mil website has a whole new look and underwent a major overhaul. The new platform allows for enhanced functionality. However, as a result of the redesign, many of the page URLs have changed which is causing issues for anyone that bookmarked a specific page. For those who work closely with DSS, we hope you'll explore the site, update your bookmarks and accept our apologies for any inconveniences this may cause. We're excited about the new site, but with change comes growing pains. We're still tweaking the site and discovering broken links, a lack of links, etc. If you notice anything that needs to be fixed, please send an email to the DSS Webmaster, dss.quantico.dss-hq.mbx.webmaster@mail.mil.

Dec. 20, 2018

PCL inquiries holiday schedule

Personnel Security (PCL) inquiries (Option #2), to include e-QIP Authentication Resets of the DSS Knowledge Center will have reduced capacity from Friday, December 21, 2018 - January 1, 2019. Additionally, please be aware that PCL inquiries will work modified business hours, 8 a.m.-3 p.m, during this timeframe. Also, the VROC Knowledge Center will be closed on Monday December 24-25, 2018, and January 1, 2019. Normal operations for PCL and e-QIP inquiries will resume on Wednesday, January 2, 2019.

Nov. 26, 2018

DISS Joint Verification System (JVS) Industry Provisioning Instructions and DISS Tips and Tricks

To better assist Industry with the continued provisioning efforts the Vetting Risk Operations Center (VROC) is providing an update to the DISS Provisioning Instructions and Tips and Tricks.

Nov. 21, 2018

Periodic Reinvestigation (PR) Rejections

Recently, the Vetting Risk Operations Center (VROC) received notifications of Periodic Reinvestigations (PR's) submissions rejected due to missing fingerprints. PR's do not require fingerprints unless requested. When selecting the Periodic Reinvestigation, please ensure your submission is not requesting the fingerprints. Because PR's submitted with fingerprints are coded (I) and are rejected due to the missing prints not received by the system before the suspense date. When the Federal Investigations Processing Center (FIPC) Code "I" is added to the PR case; the Code(I) indicates that fingerprints will be sent electronically and, when present on the Agency Use Box (AUB), it will suspense the fingerprint request for 14 days and then reject the case if it does not arrive. If you have received a message from the Joint Personnel Adjudication System (JPAS)/Defense Information System for Security (DISS), please contact the Knowledge Center (KC) for further guidance.