National Industrial Security System (NISS) FAQs

About NISS

  1. I am a Government user, what is NISS and how will it affect my agency?
  2. I am an Industry user, what is NISS and how will it affect my company?
  3. When can I begin using the system?

Legacy Systems & NISS

  1. How will e-FCL and ISFD interact with NISS?
  2. What happens to the information I submitted in e-FCL, will it be available in NISS?
  3. Since ISFD, e-FCL, and NISS will all be live during the soft launch period which database do I use?

Working in NISS

  1. How do I switch between different roles in NISS?
  2. Will I use NISS to submit Facility Verification Requests?

Access & Accounts

  1. How will I log into NISS?
  2. Can I request a NCAISS account now?
  3. Can I register for a NISS account and roles now?
  4. If I have an account in ISFD, do I have to register for a NISS account?
  5. If I have an account in e-FCL, do I have to register for a NISS account?
  6. If I am an FSO for multiple CAGE Codes, how many accounts will I need?

Getting Help

  1. Is system training available?
  2. Who do I contact when I have access issues?
  3. For more information, who should I contact?

About NISS

  1. I am a Government user, what is NISS and how will it affect my agency?
    NISS is the National Industrial Security System. It will replace ISFD and e-FCL, and be used for Facility Clearance Sponsorship Request submissions and Facility Clearance Verifications.
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  2. I am an Industry user, what is NISS and how will it affect my company?
    NISS is the National Industrial Security System. It will replace ISFD and e-FCL, and be used for Facility Clearance Sponsorship Request submissions, Facility Clearance Verifications, Facility Clearance Package Submissions, Annual Self Inspection Certifications, reviewing information associated with your facility, and reporting of Change Conditions, Security Violations, and Suspicious Contact Reports.
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  3. When can I begin using the system?
    You can practice using the system in a test state when the Soft Launch period starts
    • Soft Launch for Government begins September 28, 2017.
    • Soft Launch for Industry begins Date November 29, 2017.
    During the Soft Launch period, ISFD and e-FCL remain the systems of record.
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Legacy Systems & NISS

  1. How will e-FCL and ISFD interact with NISS?
    Both of these systems will be replaced by NISS. The data and functionality contained within e-FCL and ISFD will migrate to NISS.
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  2. What happens to the information I submitted in e-FCL, will it be available in NISS?
    Yes. Initially, test data from ISFD and e-FCL migrate into NISS for the Soft Launch period for practice only. Upon full deployment (Date TBD), this test data will be purged, and a final set of ISFD and e-FCL data will migrate into NISS.
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  3. Since ISFD, e-FCL, and NISS will all be live during the soft launch period which database do I use?
    ISFD and e-FCL will continue to be the Systems of Record and must be used for official functions until NISS full deployment on Date TBD. NISS is available during the Soft Launch in a test state so users can register for accounts and practice using NISS. Please note, this test data entered into NISS during the Soft Launch period will be purged prior to full deployment.
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Working in NISS

  1. How do I switch between different roles in NISS?
    You will be able to change roles using your dashboard in NISS. When NISS comes up, it will default to the role from your last session. While in NISS, the available functions are limited to the last role that you chose. For example, A Sponsor will be able to submit new sponsorship packages and view existing sponsorship packages. An FSO will be offered different system functions, such as submitting Change Conditions or messaging your ISR.
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  2. Will I use NISS to submit Facility Verification Requests?
    Yes, upon full deployment on Date TBD, NISS will be the official System of Record for Facility Clearance information. If you currently submit Facility Clearance Verification Requests in ISFD, then upon full deployment, you will use NISS to submit and view verification requests.
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Access & Accounts

  1. How will I log into NISS?
    You will first log into NCAISS (the host platform), and then into the NISS Application (similar to logging into STEPP or ISFD today). You will log in using a PKI/CAC/ECA certificate. Username and password is not allowed. In order to log in or register for an NCAISS account, visit: http://www.dss.mil/is/ncaiss.html.
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  2. Can I request a NCAISS account now?
    Yes, you can register for an NCAISS account now. See http://www.dss.mil/is/ncaiss.html for more information.
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  3. Can I register for a NISS account and roles now?
    You may register for a NISS account after Soft Launch starts (Government is September 28; Industry is November 29). No NISS accounts or roles will be issued prior to that date. Shorts are available at http://www.dss.mil/is/niss.html under Registration to assist in this process.
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  4. If I have an account in ISFD, do I have to register for a NISS account?
    Yes, you must register for a NISS account. NISS resides on the NCAISS platform, so you also will need an NCAISS account. ISFD will no longer be available after Date TBD.
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  5. If I have an account in e-FCL, do I have to register for a NISS account?
    Yes, you must register for a NISS account. NISS resides on the NCAISS platform, so you also will need an NCAISS account. e-FCL will no longer be available after Date TBD.
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  6. If I am an FSO for multiple CAGE Codes, how many accounts will I need?
    If you have job duties at multiple cleared facilities, you will need only one NISS account. Your one NISS account can have multiple roles, requested in NCAISS. Upon log in, you have the ability to choose which CAGE Code and role you need during that session.
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Getting Help

  1. Is system training available?
    Training shorts will be available within the NISS Application. These shorts will be 5-10 minutes in length, and cover a variety of topics such as “How to Message My ISR,” “How to Submit a Sponsorship Request,” and “How to Submit a Facility Clearance Verification Request.” Additionally, a full training course will be available in STEPP prior to NISS full operational capability.
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  2. Who do I contact when I have access issues?
    Please contact the Call Center at 888-282-7682 and select Option #1 when you have issues regarding access or login for NCAISS and NISS.
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  3. For more information, who should I contact?
    Please send an email to DSS.NISS@mail.mil, and include your CAGE Code or Government Agency.
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