National Industrial Security System (NISS) FAQs

About NISS

  1. I am a Government user, what is NISS and how will it affect my agency?
  2. I am an Industry user, what is NISS and how will it affect my company?
  3. When can I begin using the system?

Legacy Systems & NISS

  1. How will e-FCL and ISFD interact with NISS?
  2. What happens to the information I submitted in e-FCL, will it be available in NISS?

Working in NISS

  1. How do I switch between different roles in NISS?
  2. Will I use NISS to submit Facility Verification Requests?

Access & Accounts

  1. How will I log into NISS?
  2. Can I request a NCAISS account now?
  3. Can I register for a NISS account and roles now?
  4. If I have an account in ISFD, do I have to register for a NISS account?
  5. If I have an account in e-FCL, do I have to register for a NISS account?
  6. If I am an FSO for multiple CAGE Codes, how many accounts will I need?

Getting Help

  1. Is system training available?
  2. Who do I contact when I have access issues?
  3. For more information, who should I contact?
  4. Is NISS training required for FSOs?

About NISS

  1. I am a Government user, what is NISS and how will it affect my agency?
    NISS is the National Industrial Security System. It will replace ISFD and e-FCL, and be used for Facility Clearance Sponsorship Request submissions and Facility Clearance Verifications.
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  2. I am an Industry user, what is NISS and how will it affect my company?
    NISS is the National Industrial Security System. It will replace ISFD and e-FCL, and be used for Facility Clearance Sponsorship Request submissions, Facility Clearance Verifications, Facility Clearance Package Submissions, Annual Self Inspection Certifications, reviewing information associated with your facility, and reporting of Change Conditions, Security Violations, and Suspicious Contact Reports.
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  3. When can I begin using the system?
    NISS will be available for Industry and Government users on October 8, 2018.
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Legacy Systems & NISS

  1. How will e-FCL and ISFD interact with NISS?
    Both of these systems will be replaced by NISS. The data and functionality contained within e-FCL and ISFD will migrate to NISS.
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  2. What happens to the information I submitted in e-FCL, will it be available in NISS?
    Yes. Upon system deployment ISFD and e-FCL data will migrate into NISS.
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Working in NISS

  1. How do I switch between different roles in NISS?
    You will be able to change roles using your dashboard in NISS with the “Click Here to Change Role” link. When you login to NISS, it will default to the role from your last session. While in NISS, the available functions are limited to the last role that you chose. For example, A Sponsor will be able to submit new sponsorship packages and view existing sponsorship packages. An FSO will be offered different system functions, such as submitting Change Conditions or messaging your ISR.
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  2. Will I use NISS to submit Facility Verification Requests?
    Yes, upon full deployment, NISS will be the official System of Record for Facility Clearance information. If you currently submit Facility Clearance Verification Requests in ISFD, then upon NISS deployment, you will use NISS to submit and view verification requests.
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Access & Accounts

  1. How will I log into NISS?
    You will first log into NCAISS (the authentication platform), and then into the NISS Application (similar to logging into STEPP or ISFD today). You will log in using a PKI/CAC/ECA certificate. Username and password is not allowed. In order to log in or register for an NCAISS account, visit: http://www.dss.mil/is/ncaiss.html.
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  2. Can I request a NCAISS account now?
    Yes, you can register for an NCAISS account now. See http://www.dss.mil/is/ncaiss.html for more information.
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  3. Can I register for a NISS account and roles now?
    You may register for a NISS role beginning October 8, 2018.
    Shorts are available at http://www.dss.mil/is/niss.html under Registration to assist in this process.
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  4. If I have an account in ISFD, do I have to register for a NISS account?
    Yes, you must register for a NISS account. NISS resides on the NCAISS platform, so you also will need an NCAISS account. ISFD will be shut down upon NISS deployment.
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  5. If I have an account in e-FCL, do I have to register for a NISS account?
    Yes, you must register for a NISS account. NISS resides on the NCAISS platform, so you also will need an NCAISS account. e-FCL will be shut down upon NISS deployment.
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  6. If I am an FSO for multiple CAGE Codes, how many accounts will I need?
    If you have job duties at multiple cleared facilities, you will need only one NISS account. Your one NISS account can have multiple roles, requested in NCAISS. Upon log in, you have the ability to choose which CAGE Code and role you need during that session.
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Getting Help

  1. Is system training available?
    The National Industrial Security System (NISS) External User Training Course (Course ID: IS127.16) is now available in STEPP! Log into STEPP to view this course. Additionally, training shorts will be available for Industry and Government users within the NISS application. Examples include: How to Submit a Sponsorship Request, How to Submit a Facility Verification Request, and How to Message my ISR.
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  2. Who do I contact when I have access issues?
    Please contact the Call Center at 888-282-7682 and select Option #1 when you have issues regarding access or login for NCAISS and NISS.
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  3. For more information, who should I contact?
    Please send an email to DSS.NISS@mail.mil, and include your CAGE Code or Government Agency.
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  4. Is NISS training required for FSOs?
    After NISS deployment, e-FCL and ISFD training will be removed from the required FSO curricula and replaced with the NISS External User Training Course. Any new FSOs and current FSOs who have not completed their curricula will be required to take this course in lieu of the ISFD and e-FCL training courses.
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