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Contact DSS

* Customer Service Inquiries

* Facility Security Clearance
Verifications
occ.cust.serv@dss.mil

* Public Affairs Office
dsspa@dss.mil

* Legislative Affairs Office
dssla@dss.mil

* Freedom of Information
Office (FOIA)
foia.questions@dss.mil

* DSS Inspector General
inspector.general@dss.mil

* DSS Office of Equal
   Employment
   Opportunity (EEO)
   oaaeop.questions@dss.mil

* DSS Academy dss.academy@dss.mil

* Request Forms - Industrial
occ.rqst.forms@dss.mil

* DSS Mailing Addresses

Contact Information

Defense Security Service
Attn: Customer Service
2780 Airport Drive, Ste 400
Columbus, OH 43219-2268

E-mail:
SARs and SAR-related Correspondence:

JPAS Correspondence
(other than SAR-related):

All Other Correspondence:

DoD Security Services Center

Customer Service:
Monday through Friday from 6:00 am to 8:00 pm EST. The Call Center is closed on weekends and all federal holidays.

When calling 1 (888)282-7682, customers will hear the following menu options. You may speak the option or press the respective key.
1 - Account Lockout or Password Resets
2 - Personnel Security Inquiries or Facility Clearance Verifications
3 - JPAS, ISFD, DCII
4 - ENROL
5 - e-QIP
6 - General Information
7 - Frequently Asked Questions
8 - Call Center E-mails
* (asterisk) - Return to main menu

Fax: (614) 827-1544

We appreciate your interest in National Security and the Defense Security Service (DSS).
For additional contact information, please visit the DSS Organization chart.

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